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Coco Luvè

Q & A


Frequently Asked Questions

💭 What is Coco Luvè?
Coco Luvè is your go-to for luxurious bath, body, and cosmetic products designed to help you feel empowered, nourished, and unapologetically beautiful. We blend rich textures and indulgent scents to help you turn self-care into a sacred ritual.
🌱 Are your products all-natural?
Our products are made with natural plant butters and oils—but they’re not 100% natural. We carefully include safe, effective ingredients to ensure performance, shelf life, and your overall experience.
❌ Do your products contain parabens, sulfates, or phthalates?
Never. We keep your well-being in mind by formulating without harsh chemicals like parabens, sulfates, and phthalates.
🧴 How should I store my Coco Luvè products?
Keep them in a cool, dry place away from direct sunlight. Because many of our products are made with natural oils and butters, they may soften in high heat—don’t worry, they’ll still work their magic.
🧖🏽‍♀️ Can I use Coco Luvè if I have sensitive skin?
Yes—but everyone’s skin is different. We recommend doing a patch test first. If you have specific concerns or known allergies, be sure to check the ingredient list or contact us before using.
🚚 How long does shipping take?
Processing takes 3–5 business days. Once shipped, delivery usually takes another 3–7 business days depending on your location. You'll receive a tracking number once your order is on its way.
📦 Do you accept returns or exchanges?
Due to the nature of our products, we cannot accept returns. However, if there’s an issue with your order, please reach out—we’re here to help make it right.
💌 How can I contact Coco Luvè?
You can reach us anytime at [email protected] or through our contact form. We’ll respond within 24–48 hours.